Flip through the latest issue of Gulf Weekly.
In line with its ‘simplification through digitisation’ drive, BisB recently officially launched its first fully-fledged digital branch, located in Galleria Mall, Zinj.
It will allow customers to perform a multitude of transactions without the need for human intervention, such as cardless cash withdrawals or deposits, chequebook printing, as well instant card issuance through the use of a dedicated self-service kiosk.
Customers can also open accounts, apply for financing, maintain or update their records and even speak to a bank representative, if they wish, through a video screen.
“Simplifying the customer experience is a top priority at BisB. Our new digital branch will provide an exceptional digital experience where almost every task is easily accomplished online or via video conferencing,” said CEO Hassan.
“We look forward to enabling such self-service and digital services across all BisB branches to facilitate our customers’ daily banking transactions and simplify their lives.”
The bank launched ‘BisB Digital’ in 2017, a comprehensive group of digital services, including online banking, mobile banking and video banking. By applying high levels of technology, the aim is to assist customers with all of their banking transactions in a convenient, safe and secure environment, anytime and anywhere.
