Flip through the latest issue of Gulf Weekly.
The Ascott Group awarded Somerset Al Fateh's Eireen Danae Alano, guest service officer, with its coveted Heartware Award.
The award programme recognises employees' efforts to provide outstanding service. Every quarter, top performing employees are awarded for going the extra mile for residents.
Ascott employees must exemplify its LIFE values, by giving residents a personalised service with a unique Local touch and flavor; respecting their Individuality and offering residents Freedom of choice, and delivering hospitality and service that Exceed expectations.
Eireen received the award through her involvement in the planning of a resident's programme - an activity aimed to introduce the residents to Ramadan traditions. Her knowledge and eloquence helped answer numerous queries as she is able to explain the tradition clearly.
Anthony Ow, area general manager for Ascott International Management, Gulf Region, awarded Eireen a certificate of recognition and a cash prize.
Somerset Al Fateh is The Ascott Group's first service residence in the Bahrain. The 118-unit property is located on the coast of Al Fateh. Coincidently, Somerset Al Fateh has announced its Eid Al Adha promotion - guests can enjoy an attractive rate, along with complimentary airport transfers, complimentary continental buffet breakfast and welcome basket upon arrival.
