Flip through the latest issue of Gulf Weekly.
A software application for field service management, being used by 4,000 customers and 10,000 users in 28 countries, has been brought into Bahrain by Spartan Infotech.
It enables companies to manage workflow, from the initial customer call all the way to invoicing and receivables. Customer records, schedules, dispatch needs as well as personnel information including a complete history of events, are managed within ServiceCEO.
Designed to manage one employee or 1,000, ServiceCEO runs with the same simplicity managing a single location as it does managing multiple branches.
Today, ServiceCEO supports 32-plus types of field services such as aircon repair, alarm and security, building maintenance, event planning, equipment repair, janitorial services, painting, pest control and cleaning, property management, pool services, telephone and PBX installation, fleet washing, landscaping and more.
"If you are in the cleaning, maintenance, repair, installation or service business, this is for you," a company spokesman said.
"Business consultancy, installation and support is included as part of the package. A ServiceCEO consultant from Spartan will take about a week to implement the full solution. ServiceCEO will then work the way you work, making it extremely easy to maintain, track and monitor your business. If you can send an email, you can use ServiceCEO - it's that simple."
Widely used features include estimate and sales control, customer relationship management, internal task management, project management, scheduling tools, job management, sales, business and marketing tracking and reporting, data management and security, inventory management, service contract sales and management, on-site equipment tracking and employee management.
ServiceCEO is developed by INSIGHTDIRECT, a company that has invested millions of dollars in development of ServiceCEO. Clients include Unilever, COIT, ATC, MaidToPerfection, One2One, Circlean, Purity, Blue Print Roofing and Clearview.
Spartan Infotech Co. WLL represents ServiceCEO in the Middle East. Spartan is part of the reputed multi-million dinar diversified Mohamed Ahmadi Group of Companies. For more details visit www.spartaninfotech.com
